Walk In Transactions
You can process two types of transactions in InFlo: those linked to an appointment and walk-in transactions, which are not attached to any booking. Walk-in transactions are ideal for product sales, service credits, or other payments outside of scheduled visits.
Processing a Walk-In Sale
1. Start a Walk-In Transaction: Click the new transaction icon in the top banner to open a new transaction panel, no matter which screen you’re on.
2. Select or Add a Customer (Optional): You can either process the transaction anonymously or select a customer by entering their phone number or email.
Note: In order to sell services credits and packages that requires an assigned customer.
3. Add Items to the Transaction: Add the products, services (as service credits), or packages the customer wishes to purchase. You can also apply promotions or assign an employee to the sale.
4. Take Payment: Go to the Payment Tab, click the Add Button, and select a payment method. Available options depend on your company’s setup. Payments can be split across multiple methods if needed.
5. Process the Transaction: Once payment is confirmed, click the Process Button to finalize the sale.
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Operations
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- Transaction Introduction
- Transaction Item Types - Products
- Transaction Item Types - Appointment Services
- Transaction Item Types - Service Credits
- Applying Promotions to Products and/or Services
- Transaction Item Types - Packages
- Transaction Item Types - Tips
- Transaction Item Types - Balance Payment
- Transaction Item Types - Gift Certificates
- Transaction Item Types - Payment Tab
- Transaction Item Types - Package Tab
- Walk In Transactions
- Appointment Transactions
- Refunds
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- Customer Profile
- Editing Customer Profile
- Customer Overview - Top Banner
- Customer Account Balance
- Customer Card on File
- Customer Profile Notes & Bio
- Managing Customer Packages
- Customer Profile Recommendations
- Customer Profile Tags
- Customer Service Credits
- Managing Appointments via Customer Profile
- Customer History
- Customer Profile - Forms & Documents
- Managing Customer Memberships
- Viewing Customer Gift Cards
- Customer Dislike Services
- Editing Customer Communication Preferences
- Show all articles ( 2 ) Collapse Articles
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- How to book an appointment for an existing customer?
- How to book an appointment for a new customer?
- How to add a customer to the waiting list?
- How to manage the waiting list?
- How to add a break in the appointment book?
- How to check-in an appointment?
- How to confirm an appointment?
- How to cut and paste an appointment?
- How to copy and paste an appointment?
- How to edit an appointment?
- How to use the smart search in the appointment book?
- Where to find key for appointment statuses, icons and alerts?
- How do I enter the customer profile?
- How do I send a quick notification?
- How do I open my cash process?
- How do I close my cash process?
- How to switch between employee and room view?
- How to process a walk-in transaction?
- How to cancel an appointment?
- How to view or add a note or bio to a customer?
- How to use the chat?
- Where to manage forms and documents in the customer profile?
- How to access packages via the customer profile?
- How to manage active recommendations via the customer profile?
- How to manage service credits via the customer profile?
- How to manage appointments via the customer profile?
- How to manage waitlist entries via the customer profile?
- How to view the customer's purchase history via the customer profile?
- How to manage a customer's transaction history?
- How to create a new service?
- How to create a new employee?
- How to manage my branch schedule?
- How to manage my employee's schedule?
- Show all articles ( 18 ) Collapse Articles
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Configurations
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Inventory
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Forms
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Marketing
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InFlo App
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