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Editing Customer Communication Preferences

UpdatedFebruary 26, 2025

Customer Profile Preferences

Manage the communication preferences for your client from this tab.

Option	Description
Appointment Notifications	Enable or disable SMS, push, or email notifications related to appointments. This includes confirmations, cancellations, and form reminders.
Service Notifications	Control whether the client receives pre-service communications via SMS, push, or email.
Package Notifications	Manage notifications about the client’s packages, including marketing education and messages through the chat feature.
Marketing Notifications	Toggle the client’s ability to receive marketing notifications, including standard, trigger-based, drip, and automated campaigns.
Transaction Notifications	Turn on or off SMS, push, or email notifications related to transactions, such as invoices and receipts.

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