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Form Goals
Updated
InFlo was designed to empower your entire team to provide personalized solutions based on the information shared by your clients. Through our intake form process, you can define specific goals for clients to select. These goals not only guide your services but also fuel intelligent marketing campaigns tailored to their needs. Additionally, you can align these goals with your program offerings, enabling your team to have meaningful conversations with clients about the programs best suited to help them achieve their objectives.
To access this feature, use the search bar in the top banner and look for “Form Goals”
Creating a New Goal
- Use your top banner to search for “Form Goals”
- Click Create
| Option | Description |
| *Name | Enter the name of the goal. Multilanguage Option Available. |
| Category | Choose the category that this goal falls under. These categories make it easier for your clients to find your various goals. |
| Comment Required | If yes, clients will be required to clarify their goal. Example: If you create a goal “Other” you will want to require the client to specify so that you can help them achieve that goal. |
Form Goals Additional Features
| Feature | Description |
| Dynamic Tags | Allows you to select dynamic tags you would like to add to the customer if they select this goal. |
| Packages | Add all of the packages that will help your clients achieve that goal. |
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Operations
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- Transaction Introduction
- Transaction Item Types - Products
- Transaction Item Types - Appointment Services
- Transaction Item Types - Service Credits
- Applying Promotions to Products and/or Services
- Transaction Item Types - Packages
- Transaction Item Types - Tips
- Transaction Item Types - Balance Payment
- Transaction Item Types - Gift Certificates
- Transaction Item Types - Payment Tab
- Transaction Item Types - Package Tab
- Walk In Transactions
- Appointment Transactions
- Refunds
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- Customer Profile
- Editing Customer Profile
- Customer Overview - Top Banner
- Customer Account Balance
- Customer Card on File
- Customer Profile Notes & Bio
- Managing Customer Packages
- Customer Profile Recommendations
- Customer Profile Tags
- Customer Service Credits
- Managing Appointments via Customer Profile
- Customer History
- Customer Profile - Forms & Documents
- Managing Customer Memberships
- Viewing Customer Gift Cards
- Customer Dislike Services
- Editing Customer Communication Preferences
- Show all articles ( 2 ) Collapse Articles
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- How to book an appointment for an existing customer?
- How to book an appointment for a new customer?
- How to add a customer to the waiting list?
- How to manage the waiting list?
- How to add a break in the appointment book?
- How to check-in an appointment?
- How to confirm an appointment?
- How to cut and paste an appointment?
- How to copy and paste an appointment?
- How to edit an appointment?
- How to use the smart search in the appointment book?
- Where to find key for appointment statuses, icons and alerts?
- How do I enter the customer profile?
- How do I send a quick notification?
- How do I open my cash process?
- How do I close my cash process?
- How to switch between employee and room view?
- How to process a walk-in transaction?
- How to cancel an appointment?
- How to view or add a note or bio to a customer?
- How to use the chat?
- Where to manage forms and documents in the customer profile?
- How to access packages via the customer profile?
- How to manage active recommendations via the customer profile?
- How to manage service credits via the customer profile?
- How to manage appointments via the customer profile?
- How to manage waitlist entries via the customer profile?
- How to view the customer's purchase history via the customer profile?
- How to manage a customer's transaction history?
- How to create a new service?
- How to create a new employee?
- How to manage my branch schedule?
- How to manage my employee's schedule?
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Configurations
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Inventory
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Forms
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Marketing
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InFlo App
- Articles coming soon